This article was published on Thu 23 Jul 2020. At the time of publishing, this article was true and accurate, however, over time this may have changed. If you have any concerns about this please contact us

Your role in our future

Thu 23 Jul 2020

Police Mutual's Lichfield Office


We are currently in the member and customer representation phase of our proposed transfer to Royal London, which is scheduled to complete on 1 October, subject to regulatory approval.

Several of you have asked what the transfer would mean for your AO role going forward. If the transfer proceeds, the nationwide FAO and AO teams will maintain their vital links to the Police service, providing access to the Police service, representing their customer base and advocating the Police Mutual brand within their force.

So, you will continue to provide a vital voice for the Police family, promoting its best interests and the continued benefits to the Police family of the products and services offered under the Police Mutual brand.

In terms of governance, there will be a structure with representation of the Police service. Although the Police service representation will not have the same decision-making powers as now, it will have an oversight role. It will provide recommendations and feedback on products and services and how the business is run.

A really important part of our model is understanding the needs of our customers and making sure that feeds through into our products and services, and our wider benevolent activities. This is why your work will continue to be vital.

We highly value your support for Police Mutual and look forward to continuing to work with you in the future.

Type of article: Articles
Category: Police Mutual news

Return to News and Blog