Contact Us

Secure message in My Account

We have a new secure message facility for our members. You can use this to contact us about your existing products or to ask general questions.

As this is a secure facility you'll need to sign up using your member number.

If you've already signed up, sign in now to send us a message.

If you're not a member, or don't have your member number to hand, call us.

We're here to help - 01543 441 630
Savings and Investments
Mon-Fri 8.30am-5.30pm
Insurance - 0151 242 7640
Insurance
Mon - Fri 9am - 5pm
We're here to help - 0151 242 7640
Home Insurance
Mon-Fri 9.00am-5.00pm
Home Insurance Emergency - 0800 898 0889
Home Insurance Emergency
Mon - Fri 8:30am 5:30pm
We're here to help - 0151 242 7640
Car Insurance
Mon-Fri 9.00am-5.00pm
Car Insurance Emergency - 0330 102 4097
Car Insurance Emergency
Mon - Fri 8:30am 5:30pm
Mortgages -  01543 441 630
Mortgages
Mon-Fri 8.30am-5.30pm
Retirement Centre - 01543 441 630
Retirement Centre
Mon-Fri 8.30am-5.30pm
We're here to help - 01543 441 630
Healthcare
Mon-Fri 8.30am - 5.00pm
We're here to help - 01543 305 266
Foundation
Call us on 01543 305 266
Mon-Fri 9.00am-5.00pm
Press Office - 01543 305 333
Press Office
Mon-Fri 8.30am - 5.30pm
Overseas - +441543 414 191
Overseas
Mon - Fri 8:30am - 5:30pm
If you would like any contact details for a product that we no longer offer, please visit the historical products page.


Member Concerns

If you have any concerns and want to make a complaint, or just want to give us some feedback, please visit our 'Your Feedback' page

Call Charges

Calls to 0800 numbers are free from UK landlines and mobiles
Calls to 03 numbers usually cost no more than to geographic numbers (01 or 02) and are usually included in call packages, please check with your phone company if they are included in your package.

Visit Us

Police Mutual Assurance Society Ltd
Alexandra House
Queen Street
Lichfield
Staffordshire
WS13 6QS

Our directions will help you to get here.

If none of the above options are suitable you can request a callback.