Following a recent review, we have seen a lower number of claims made within your specific age group. As a result, we can pass this benefit back to you through a decrease in your monthly subscription.

While the wider healthcare market continues to experience rising private medical costs and the effects of high rates of inflation, we remain committed to ensuring our pricing fairly reflects the experience of our members wherever possible.

The decrease in your subscription will start from the 1^st June 2026. You don’t need to do anything; your payments will update automatically.

There will be no changes, you will continue to receive your usual level of benefits.

If you would like to discuss this change, you can contact us using the details below:

• Call us on 0151 242 7640 Monday to Friday between 9.00am – 5.00pm, selecting option 5 then option 2.
• Please note, during busy times, you can email us to avoid wait times: [email protected].

If you would like to make changes to your membership, such as adding family to your cover, you can contact us using the details below:

• Call us on 0151 242 7640 Monday to Friday between 9.00am – 5.00pm.
• Please note, during busy times, you can email us to avoid wait times: [email protected].

For more information on the Police Mutual Healthcare Schemes benefits, visit the healthcare section of the Police Mutual website here.

For more information on the Police Mutual Healthcare Schemes benefits, visit the healthcare section of the Police Mutual website here.

To make a claim, contact the Police Mutual Claims Service, which is run by Healix Healthcare, to request authorisation prior to attending any consultation or treatment by calling 0208 049 8383 or email [email protected].

Members requiring treatment in Northern Ireland please refer to your welcome letter for claims contact details.