Cookie Policy
What are cookies?
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer or your mobile device when you visit our website.
Cookies are useful because they help us to enable you to have a better website experience. They allow us to recognise your device (e.g. your laptop or mobile device) so that we can tailor your experience of our website. You can find out more about cookies at www.aboutcookies.org.
Why do we use cookies and similar technologies?
Cookies do lots of different jobs on this website, such as letting you navigate between pages efficiently, remembering your preferences, remembering your username and password, letting us analyse how well our website is performing, and improving your experience. They also help ensure that adverts you see whilst you are on our website and other websites are more relevant to you and your interests.
Some cookies are set by us (first-party cookies), and others are set by external partners (third-party cookies).
What information do they collect?
Cookies collect information about your browser and browsing session, such as:
- technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; and
- information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.
- The Local Storage technology will store technical and personal information about your session to enable you to securely retrieve your quote.
First and third party cookies
First-party cookies are cookies that belong to us; third-party cookies are cookies that another party places on your device through our Service. Third-party cookies may be placed on your device by someone providing a service for us, for example to help us understand how our service is being used.
How long will cookies stay on my device?
The length of time a cookie will stay on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies will only stay on your device until you stop browsing. Persistent cookies stay on your computer or mobile device until they expire or are deleted.
How do I change my cookie settings?
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org.uk/ or www.allaboutcookies.org.
We use a cookie consent management tool (CookieYes) to ensure that non-essential cookies (such as analytics, personalisation, and advertising cookies) are only set after you have provided your consent. You can manage your cookie preferences at any time via the cookie banner or settings link.
Find out how to manage cookies on popular browsers:
To find information relating to other browsers, visit the browser developer’s website. Please note; this process varies for the Local Storage technology as noted below.
What types of cookies do we use?
We want you to understand the different types of cookies that we use on our website. Some of these cookies are essential to the operation of our website. Others are not essential, but help to improve our website by collecting user information, or try and improve your experience of our website by remembering your choices.
We also use cookies which collect information about your browsing habits in order to try and display advertising which is relevant to you and your interests. If you have opted out of the use of cookies, we only store one permanent ‘functionality’ cookie which tells us that you wish to opt out of use of any other cookies.
Necessary Cookies
| Cookie ID | Description | Duration |
| __cf_bm | This cookie, set by Cloudflare, is used to help protect the site from bots. | 1 hour |
| wpEmojiSettingsSupports | WordPress sets this cookie when someone uses emojis. It checks if their browser can show emojis properly. | Session |
| cookieyes-consent | CookieYes sets this cookie to remember your cookie choices, so that you don’t have to select them again next time. This doesn’t store any of your personal data. | 1 year |
| PHPSESSID | This cookie helps manage your visit to the site by giving you a unique ID and disappears when you close your browser. | Session |
| JSESSIONID | New Relic uses this cookie to help track the number of people using the site at one time. | Session |
Functional Cookies
| Cookie ID | Description | Duration |
| li_gc | This cookie remembers your LinkedIn cookie settings. | 6 months |
| lidc | This cookie helps LinkedIn decide which server to use. | 1 day |
Analytics Cookies
| Cookie ID | Description | Duration |
| prism_* | Active Campaign sets this cookie to track and how people interact with the site. | 1 month |
| _gcl_au | Google Tag Manager sets the cookie to test how well their ads work on this website. | 3 months |
| _ga_* | Google Analytics sets this cookie to count how many times pages are viewed. | 1 year 1 month 4 days |
| _ga | Google Analytics sets this cookie to track how many people use the site. It doesn’t collect personal data. | 1 year 1 month 4 days |
| _fbp | Facebook sets this cookie to show you relevant ads after you visit the website. | 3 months |
Performance Cookies
| Cookie ID | Description | Duration |
| ac_enable_tracking | This cookie is set by Active Campaign to show that tracking is active on the site. | 1 month |
Marketing and Advertising Cookies
| Cookie ID | Description | Duration |
| personalization_id | X (formerly Twitter) sets this cookie to personalise content and ads based on your activity. | 1 year 1 month 4 days |
| muc_ads | This cookie helps X (formerly Twitter) understand how you use the site to improve ad targeting. | 1 year 1 month 4 days |
| bcookie | This cookie helps LinkedIn recognise your browser for ads and social sharing. | 1 year |
About Push Notifications
Push notifications are updates sent to your device (mobile/tablet) when you have an app installed, usually when content has been updated. You can manage push notifications within the settings of your device.
By accepting push notifications from a Police Mutual app, you are consenting to receive updates including messages around the products and services that we offer and introduce.
Cookies and your privacy:
The information cookies collect, and how we use that information, may count as personal data. We may also be able to identify you by name, IP address or session ID. You have rights regarding how we collect, store and use your personal data.
You can learn more about how we use your personal data in our privacy policy.
Changes to our cookie policy:
We regularly review our use of cookies and update this policy to reflect any changes. This version was last reviewed on 01 August 2025. Any changes will be posted on this page and, where appropriate, notified to you when you next visit the website.