• World Health Day – 7 April 2021

    World Health Day – 7 April 2021

    This article was published on Thu 01 Apr 2021. At the time of publishing, this article was true and accurate, however, over time this may have changed. Some links may no longer work. If you have any concerns about this please contact us

    World Health Day is an awareness day organised by the World Health Organisation.  This year they have chosen the campaign ‘to build a fairer, healthier world.’ For more details click here.

    World Health Day is celebrated annually and each year draws attention to a specific health topic of concern to people all over the world. It is an ideal time to think about your own health and of those close to you.

    Your overall wellbeing is fundamental to how fulfilled you feel and comprises of all aspects of life, including, financial, social, emotional and physical wellbeing. Positive wellbeing improves your resilience and will help you overcome difficulties and life’s challenges.

    Physical Health

    Research shows that being sedentary is bad for your health, so ensure you keep active. Exercise helps both your physical and mental health, so it’s important to stay active.

    A few hours of gentle exercise a week will release endorphins that make you feel energised. This could be as simple as a walk, a run, a cycle ride, dancing or even some gardening. In simple terms exercising makes you feel good.

    For more details on looking after your physical health read our physical health guide here and our wellbeing & workout guide here.

    Nutrition

    Being overweight can cause various health concerns and according to Cancer Research UK, overweight and obesity is the 2nd biggest cause of cancer. Keeping a healthy weight reduces the risk of 13 different types of cancer. Diabetes and heart disease are also other conditions that you have a higher chance of developing if you are obese.

    It is therefore important to ensure you are eating a balanced diet. For more details, read our nutrition guide here.

    Sleep

    When you’re well rested, you think more clearly, feel better, and have more stamina and energy. But many people don’t get the 7-9 hours of sleep that doctors recommend. Lack of sleep, even for a few days, can leave you feeling irritable, frustrated, and forgetful. Regular poor sleep can put you at risk of serious medical conditions, including obesity, heart disease and diabetes and it may shorten your life expectancy.

    We spend about a third of our lives asleep. Sleep is essential, it is as important to our bodies as eating, drinking and breathing, and is vital for maintaining good mental and physical health. Sleeping helps us to recover from mental as well as physical exertion.

    For more details, read our sleep guide here

    Stress Awareness

    We all know what it’s like to feel stressed, being under pressure is a normal part of life. But becoming overwhelmed by stress can lead to mental and physical health problems or make existing problems worse.

    It’s important to put measures in place to reduce any stress you are feeling and to take a moment to think about your own wellbeing and find out more on how to manage stress. For more details, read our stress awareness guide here.

    Dealing with change is hard for everyone and can be extremely stressful, for more information on handling read our change and improving your resilience guide here.

    Mental Health

    It’s important that you take care of your mind as well as your body.

    Evidence suggest there are 5 steps you can take to improve your mental health and wellbeing. Trying these things could help you feel more positive and able to get the most out of life.

    1. Connect with other people – Good relationships are important for your mental wellbeing. This may be more difficult at the moment, but still try to connect with others by video call or on a social distanced walk.
    2. Be active – this is great for both your physical and mental wellbeing.
    3. Take notice – paying more attention to the present can improve your mental wellbeing. Click here to try mindfulness.
    4. Learn new skills – continued learning though life enhances self-esteem and encourages social interactions and a more active lifestyle.
    5. Give to others – research suggests that acts of giving and kindness and being part of community life can improve your mental wellbeing.

    For more details on the 5 steps to wellbeing click here.

    It’s as important to look after your mental health as it is your physical health. For more details, read our mental health guide here.

    Don’t be afraid to ask for help if your mental health is starting to deteriorate or you’re struggling to cope.

    Financial health

    Money worries are not just a financial problem they can cause relationships problems, people to lose homes and families to break down. People from all walks of life can end up in debt for many different reasons like divorce, redundancy, ill health or bereavement. It’s not always easy to talk about money worries but if you’re struggling financially it’s important to take action.

    For more details, read our debt awareness guide here.

    Financial problems is one of the biggest worries that can negatively affect your mental health. According to the Police Federation’s annual Pay & Morale survey results published in November 2019 around one in eight officers were seeking financial support to cover living costs.

    It’s important to start talking about money worries before your situation gets worse. Talking about money will give you the confidence to get help and find out who can best advise you on any problems.

    It can give you a great sense of relief to share your problems, so you’re not facing them alone. It’s important to seek professional advice as soon as possible and not wait until it’s more difficult to find a solution.

    We’ve teamed up with PayPlan*, one of the UK’s leading free debt advice providers, who offer free and confidential advice to anyone in serious financial difficulties. They’re able to advise you on a range of debt solutions suited to your individual circumstances, helping to protect you and your family with a sustainable way to manage your debt. Get free and confidential help to combat your debt, call PayPlan* on 0800 197 8433.


    *PayPlan is a trading name of Totemic Limited. Totemic Limited is a limited company registered in England, Company Number: 2789854. Registered Office: Kempton House, Dysart Road, PO Box 9562, Grantham, NG31 0EA. Totemic Limited is authorised and regulated by the Financial Conduct Authority. Financial Conduct Authority Number: 681263.

    Want to learn more? Access our wellbeing hub here.

  • Debt Awareness week

    Debt Awareness week

    This article was published on Thu 25 Mar 2021. At the time of publishing, this article was true and accurate, however, over time this may have changed. Some links may no longer work. If you have any concerns about this please contact us

    Money worries are not just a financial problem they can cause relationships problems, people to lose homes and families to break down. People from all walks of life can end up in debt for many different reasons, divorce, redundancy, ill health, bereavement. It’s not always easy to talk about money worries but if you’re struggling financially it’s important to take action and this debt awareness week is an ideal time to do this.

    Debt awareness week was first launched in 2014 by the debt advice charity StepChange.  If you’re worrying about money there are things that you can do to get your finances back on track.

    For help on how to spend less click here to read our guide.


    Below are some tips on how to improve your financial wellbeing:

    • Take stock – where do you owe money and what are the interest rates.
    • Work out your budget – what money do you have coming in, what do you need to pay for and what’s left for paying off debt. Use our budget calculator here to help you manage your money. Set yourself a daily spend limit based on how much disposable cash you have each month.
    • If you’re looking to make savings – check that you’re not overpaying for your bills and utilities, where can you make savings, for more information use the link here.
    • Set up a separate bill account – transfer an amount each month to cover the cost of all your household bills. This will give you greater control over your finances and ensure you do not make late payments.
    • Set yourself saving goals – saving regularly could provide you with a financial buffer for any unexpected bills or be used to save for short term purchases or long term aspirations.
    • Check your bank balance – regularly, so there are no nasty surprises. Consider using an app so you can see all your accounts in one place.
    • Switch your current account – banks will often pay you to switch accounts use the link here for more information. Check the benefits of your current account before switching accounts.
    • Could you save money by switching your insurer? – why not see if Police Mutual could save you money on Car insurance here or Home insurance here.
    • Check your credit score – using one of the various companies available online including, Experian, Equifax or CallCredit. For more details on the impact of your credit profile click here to read our guide.

    Understanding your debts and how much you’re paying back is important. No debt problems are unsolvable and the earlier you deal with them the easier they are to deal with.

    Be aware of how you spend your money. Stick to the golden rule of borrowing: don’t go into debt for something that will last for less time than the amount borrowed takes to pay back.


    Do I have a debt problem?

    • I find myself using my credit card for essential purchases, like food and bills and the card balance is not cleared at the end of the month
    • I’m constantly worried about managing my money
    • I’m behind on my mortgage and can’t catch back up
    • I am struggling to manage even the minimum payments on my credit card
    • I’m being contacted about unpaid bills or missed payments
    • I’m relying on quick fix short-term loans
    • I’m borrowing from friends or family


    Impact of debt on your mental health

    Worrying about money can negatively affect your mental health and for those people experiencing mental health problems it makes it harder to manage their finances.  According to the Money and Health Police institute report ‘a silent killer’ problem debt can also be linked to suicide.

    According to the Police Federation’s annual Pay & Morale survey results published in November 2020 around a third of respondents worried about the state of their personal finances either every day or almost every day.

    It’s important to start talking about money worries before your situation gets worse. Talking about money will give you the confidence to get help and find out who can best advise you on any problems.  It can give you a great sense of relief to share your problems, so you’re not facing them alone. It’s important to seek professional advice as soon as possible and not wait until it’s more difficult to find a solution.


    Getting help

    If you would like to talk to someone about debt, the following organisations are there for you:

    We’ve teamed up with PayPlan, one of the UK’s leading free debt advice providers, who offer free and confidential advice to anyone in serious financial difficulties.

    They’re able to advise you on a range of debt solutions suited to your individual circumstances, helping to protect you and your family with a sustainable way to manage your debt.

    Get free and confidential help to combat your debt, call PayPlan on 0800 197 8433.  If you don’t want to talk on the phone, it is also possible to email them.

    StepChange is a debt advice charity providing full debt help service across the UK.  Online support is also available.

    Citizens Advice provide a full debt and consumer advice service, many bureaux have specialist caseworks to deal with any type of debt.

    National Debtline is a charity that provides free and independent debt advice. It also has resources to help people deal with their debts. Advice is available over the phone, online and via webchat.

    Want to learn more? Access our wellbeing hub here.

  • International Day of Happiness – 20 March

    International Day of Happiness – 20 March

    This article was published on Fri 05 Mar 2021. At the time of publishing, this article was true and accurate, however, over time this may have changed. Some links may no longer work. If you have any concerns about this please contact us

    Recognising the pursuit of happiness as a fundamental human goal

    March 20 is the International Day of Happiness and this year’s theme is Keep Calm. Stay Wise. Be Kind, focusing on finding positive ways to look after ourselves and each other. Since 2012 this day’s aim is ‘To promote happiness as a universal goal and aspiration in the lives of human beings around the world’.

    We all want to lead a happy life and want the people we love to be happy too. But as a society we are not giving this enough priority. Our actions and choices can affect our happiness. What makes us happy has less to do with our money or possessions and more to do with our attitudes and relationships with other people. 

    According to Action for Happiness there are 10 key areas in which we can take practical action to boost our happiness and to help prevent depression and anxiety.

    GREAT DREAM – 10 keys to happier living

    • Giving– Do kind things for others
    • Relating – Connect with other people
    • Exercising – Take care of your body
    • Awareness – Live Life mindfully
    • Trying out – keep learning new things
    • Direction – Have goals to look forward to
    • Resilience – Find ways to bounce back
    • Emotion – Look for what’s good
    • Acceptance – Be comfortable with who you are
    • Meaning – Be part of something bigger 

    Take the Action for Happiness Pledge

    “I will try to create more happiness and less unhappiness in the world around me”

    What to do if you aren’t happy

    • Find 3 good thing each day
    • Thank the people you’re grateful for
    • Look for the good in those around you
    • Bring mindfulness into your day
    • Find your strengths and focus on them
    • Get help if you’re struggling

    Police Mutual Products & Services

    If you are struggling to be happy because of money worries, Police Mutual are here to help. We want to break down the stigma surrounding debt and get people talking about money.

    We’ve teamed up with PayPlan, one of the UK’s leading free debt advice providers, who offer free and confidential advice to anyone in serious financial difficulties.

    They’re able to advise you on a range of debt solutions suited to your individual circumstances, helping to protect you and your family with a sustainable way to manage your debt.

    Get free and confidential help to combat your debt, call PayPlan on 0800 197 8433.  If you don’t want to talk on the phone contact them using their online form. www.payplan.com

    Want to learn more? Access our wellbeing hub here.

  • Choose to challenge on International Women’s Day 2021

    Choose to challenge on International Women’s Day 2021

    This article was published on Tue 02 Mar 2021. At the time of publishing, this article was true and accurate, however, over time this may have changed. Some links may no longer work. If you have any concerns about this please contact us

    Marked every year on March 8th, International Women’s Day (IWD) is the day the world takes a moment to celebrate the achievements of women and make a stand for women’s equality.

    Each year has a theme and the theme for 2021 is #ChooseToChallenge. The idea is that we are all responsible for our own thoughts and actions. So, as a collective we can choose to challenge and stand against gender inequality. By taking this stand, we can work together to create a fairer and more inclusive world to live in.

    There’s an online campaign inviting people to share a photo of themselves raising a hand. It symbolises the person’s commitment to challenge inequality, call out gender bias and help create a better world.

    You can participate by sharing your selfie on your own social media feed, using the hashtag #ChooseToChange.

    Over 100 years of female Police Officers

    Did you know it’s been over 100 years since the first woman Police Officer joined the Metropolitan Police? She took to the streets of London in 1919. It didn’t exactly open the floodgates, however. It took another four years until female Police Officers were allowed to make arrests. What’s more, it wasn’t until sixty-three years later, in 1986, that female officers were permitted to carry truncheons with which they could defend themselves while on duty!

    Times have changed, thankfully. A 2019[1] survey reported that there are over 37,000 female officers in the UK Police Force. And of course, in 2017 Dame Cressida Dick became the first woman to take charge of the Metropolitan Police as Commissioner.

    Police Mutual sponsors the British Association for Women in Policing (BAWP). BAWP exist to empower the strong, hardworking women of the Police. The organisation’s mission is to continue to ensure that women’s voices in policing are both heard and understood.

    You can find out more about BAWP here.

    You can learn more about International Women’s Day here.


    [1] https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/831726/police-workforce-mar19-hosb1119.pdf

    Want to learn more? Access our wellbeing hub here.

  • Time to Talk Day

    Time to Talk Day

    This article was published on Thur 28 Jan 2021. At the time of publishing, this article was true and accurate, however, over time this may have changed. Some links may no longer work. If you have any concerns about this please contact us

    You can download this guide as a PDF

    Time to Talk Day is the day to get us all talking about mental health. This years’ time to talk day on 4 February may be different, but during the pandemic talking about mental health is more important than ever.

    The more conversations we have about mental health the more barriers we can break down and the closer we’ll come to ending mental health stigma and discrimination.

    This year’s focus of time to talk day is the power of small, because however you have a conversation about mental health, whether it’s a quick message to a colleague, a virtual cuppa, or a socially distanced walk and talk, it has the power to make a big difference.

    A small conversation about mental health has the power to make a big difference.

    Mental health problems affect one in four of us, yet many people can feel isolated, ashamed and worthless because of this. Time to Talk Day encourages everyone to be more open about mental health, to talk, to listen, to improve lives. Every conversation brings us a step closer to ending the feelings that too many of us experience. Poor mental health can affect anyone, of any age, gender or background.

    Starting a conversation with someone around their or your own mental health can feel uncomfortable. You may be worried that you will say the wrong thing but remember saying nothing is far worse. You may have concerns about how others are coping with the current situation.

    Here are some tips on helping others:

    • Ask others how they are feeling.
    • Ask someone twice how they are feeling, this will give them the opportunity to be honest and to realise that you genuinely want to know.
    • Listen and don’t judge, it’s great that people are happy to talk to you about how they are feeling, so ensure you really listen to them.
    • Ask how long they have felt this way.
    • Ask if there is anything you can do to help.
    • Ask what support they need. Provide them with details of professional organisations, who may be able to help.
    • Treat them in the same way, don’t change the way you act towards someone once you are aware of their poor mental health.
    • Little gestures can have a big impact, this may be just having a virtual cuppa or watching a film together.

    With the majority of children not currently going to school, they may be missing their friends and struggling with home schooling. Like adults, children will respond to this situation in different ways, such as being more clingy, anxious, withdrawn or angry. Try to respond to your child’s reactions in a supportive way, listen to their concerns and give them extra care and attention. Remember to listen to your children and re-assure them. For more details on supporting children during the pandemic click here.

    Time to Talk day isn’t just about helping others, it’s also about thinking about your own wellbeing.

    Research has shown that emergency services workers are twice as likely as the public to identify problems at work as the main cause of their mental health problems, but they are also significantly less likely to seek help. So during the pandemic it’s even more important to look after your own mental health when working on the frontline.

    Here are some tips on helping yourself:

    • Think about your purpose: be clear about why you are doing this job.
    • Be clear on expectations: make sure you know what is expected of you and whether it is realistic.
    • Keep your boundaries: establish clear boundaries between work and personal life, don’t take work home with you.
    • Talk to colleagues: make time to talk to your colleagues about your experiences and share fears and concerns.
    • Value your own family and relationships: while work is important, your family and relationships need to be valued.
    • Keep active: regular exercise can boost your self-esteem, can help you concentrate, relax and increase your overall wellbeing. This can be as simple as a regular walk, being outside in nature can also help improve your mental health.
    • Get plenty of sleep: sleep helps regulate the chemicals in our brain that transmit information. These chemicals are important in managing our moods and emotions and an imbalance in those chemicals can result in us becoming depressed or anxious. Read our sleep guide here.
    • Eat well: nutrition is now more important than ever, having a balanced diet helps to ensure we have the correct nutrients.
    • Avoid alcohol: The numbing effects of drinking are only temporary and can often lead to mental health issues. Alcohol can also damage the immune system. Try to adopt positive coping strategies such as talking, going for a walk or listening to music instead.  If you do drink, try to stay within the recommended unit guidelines.
    • Keep in touch: it’s good for you to catch up with friends and family on a video call or over the phone.
    • Take a break: a change of scenery or pace is good for you. Make sure you take time to relax and re-charge.
    • Do something you’re good at: doing something you enjoy and you are good at can give you the ‘feel good’ boost that everyone needs. Enjoying yourself can help beat stress.
    • Care for others: supporting others uplifts you as well as them.
    • Ask for help: sometimes you need help from others, so don’t be afraid to ask for help, from a family member or friend, your GP or a professional organisation, see the list at the end of this guide for more details.
    • Get the best out of the ‘new normal’: it may be hard but we all still need to live in the best way we can during these unusual times. This may be creating your own routine of things you enjoy doing, running, cycling, binging on Netflix, helping others in the community or learning a new skill, it doesn’t really matter what it is as long as you feel like you are achieving something and spending time looking after your own physical and mental wellbeing.

    For more information on looking after your mental health during the pandemic click here to access our guide.

    Mental health conversations have the power to make a big difference, but sometimes these conversations can bring up some difficult things that people may not have spoken about before. This might mean that they need some support. If you feel a loved one, colleague or yourself need additional support, contact a GP, a counselling professional or one of the organisations listed below:

    Financial problems is one of the biggest worries that can negatively affect your mental health. According to the Police Federation’s annual Pay & Morale survey results published in November 2019 around one in eight officers were seeking financial support to cover living costs.

    It’s important to start talking about money worries before your situation gets worse. Talking about money will give you the confidence to get help and find out who can best advise you on any problems. It can give you a great sense of relief to share your problems, so you’re not facing them alone. It’s important to seek professional advice as soon as possible and not wait until it’s more difficult to find a solution.

    We’ve teamed up with PayPlan, one of the UK’s leading free debt advice providers, who offer free and confidential advice to anyone in serious financial difficulties.

    They’re able to advise you on a range of debt solutions suited to your individual circumstances, helping to protect you and your family with a sustainable way to manage your debt.

    Get free and confidential help to combat your debt, call PayPlan on 0800 197 8433

    Police Mutual Care Line Service

    Police Mutual Care Line Service provided by Health Assured can offer advice and information, helping with a range of concerns including emotional support.

    Want to learn more? Access our wellbeing hub here.

  • 2021 Police Mutual Conference – Date Change

    2021 Police Mutual Conference – Date Change

    This article was published on Thu 28 Jan 2021. At the time of publishing, this article was true and accurate, however, over time this may have changed. Some links may no longer work. If you have any concerns about this please contact us

    As we enter another lockdown in the fight to get the Coronavirus under control, we find ourselves in the same position as many other organisations with Spring conferences booked. Last year we asked you to hold the date of Thursday 29 April 2021 but so that we are more confident that there is a light at the end of the tunnel and when we are able to meet face to face, we have taken the decision to postpone.

    The conference has been re-booked for Thursday 30 September 2021, and still to be held at the Runnymede-on-Thames Hotel near Windsor.

    It will be an all-day event as well as an overnight stay on the night of Thursday 30 September.

    We are sure you will agree this is the right decision in the current circumstances. More details to follow but in the meantime, please add this new date to your diary.

  • Children’s Mental Health Week

    Children’s Mental Health Week

    This article was published on Thu 28 Jan 2021. At the time of publishing, this article was true and accurate, however, over time this may have changed. Some links may no longer work. If you have any concerns about this please contact us

    You can download this guide as a PDF

    Children’s mental health week is run through Place2Be, a children’s mental health charity that provides counselling, support and training in UK schools. The first Children’s mental health week was held in 2015 and was set up to highlight the importance of children and young people’s mental health. This year’s theme is Express Yourself and will be running during 1 to 7 Feb. This week is about finding ways to share feelings, thoughts and ideas through creativity. Finding a way for children to feel good about themselves. For more details of Children’s mental health week, click here.

    According to Place2Be around one in six children and young people have a diagnosable mental health problem, which may continue into adulthood. 50% of adults with lifetime mental health problems first experienced symptoms by the age of 14.

    Like adults, the emotional wellbeing of children and young people is just as important as their physical health. Good mental health will allow them to develop the resilience to cope with life’s ups and downs and to grow into well-rounded, healthy adults.

    Growing up is not easy, and sometimes it’s hard for children to cope with what is going on in their life.

    Most children grow up mentally healthy, but surveys suggest that more children and young people have problems with their mental health today than 30 years ago. It’s suspected that this is probably because of changes in the way we live now and how that affects the experience of growing up.

    Some of the mental health problems that can affect children and young people are:

    • Depression is more common in teenagers than younger children, but affects more young people today than it did a few decades ago.
    • Self-harm is where somebody intentionally damages or injures themselves. It is a common problem amongst young people.
    • Anxiety can be triggered when changes happen in children’s lives, for example, changing schools. If anxious thoughts affect a child’s every day thoughts and behaviour, they may need professional help.
    • Eating disorders is when you have an unhealthy attitude to food, types include anorexia nervosa or bulimia nervosa. The condition is most common in young women aged between 13 and 17.
    • Attention deficit hyperactivity disorder (ADHD) is a condition that affects your behaviour and those with it tend to be restless and struggle to concentrate.
    • Post-traumatic stress disorder (PTSD) is a disorder caused by an extremely frightening or stressful event or situation, for example, physical abuse, witnessing or being the victim of violence or extreme bullying.

    Things that can help keep children and young people stay mentally well include:

    • being in good physical health, eating a balanced diet and getting regular exercise
    • having time and the freedom to play, indoors and outdoors
    • being part of a family that gets along well most of the time
    • going to a school that looks after the wellbeing of all its pupils
    • taking part in local activities for young people
    • feeling loved, trusted, understood, valued and safe
    • being able to enjoy themselves
    • being able to learn and having opportunities to succeed
    • accepting who they are and recognising what they are good at
    • having a sense of belonging in their family, school and community
    • feeling they have some control over their own life
    • having the strength to cope when something goes wrong and the ability to solve problems

    How to help your child

    As a parent you can help your child by having an open relationship, which encourages your child to talk to you if they are troubled. Listening and taking their feelings seriously is the most important way you can help. They may just want you to listen or to have a hug, or they may want more practical help.

    If you child’s negative feelings don’t pass over time, you may want to consider obtaining some professional help, initially talk to you GP and see what they suggest. It’s also a good idea to talk to your child’s teacher at school, to establish if how they are feeling is affecting their school work or friendships. They may have a school counsellor that your child can talk to. Different professionals often work together in Child and Adolescent Mental Health Services (CAMHS) run through the NHS.

    During the Coronavirus Pandemic children and young people need more emotional support than ever.

    It’s important to minimize the negative impact the pandemic is having on your children. You can do this by explaining the facts to them, answering their questions truthfully and being there to support them.

    Like adults, children will respond to the current situation in different was, such as being more clingy, anxious, withdrawn, angry or agitated. Remember to listen to your children and re-assure them. Keep routines where possible or create new ones, building in time for learning, play and relaxation.

    The best way to communicate to your children is by talking about worrying news with open, confident, clear and truthful facts. Here are some helpful tips:

    • News – the important thing about seeing or hearing the news is balance. Don’t force children news or shield them from it. Discourage overexposure, small doses of real life news are helpful, whereas large doses may have a negative impact on children.
    • Questions – answer you children’s questions truthfully and let them know the facts about the situation. It is common for children to have misunderstandings about traumatic events so encourage them to ask lots of questions, so you can correct any confusion. If you don’t know the answer to a question they ask you, explain this to them and then find out the answer and let them know.
    • Support – make sure you are there to support your children and let them know they are safe and loved.
    • Worry – let them know that it is normal to be concerned. Let them know that bad things can happen, but they don’t happen very often, so they do not need to be scared.
    • Time – ensure you find the right time to talk about what is worrying your child. If your child starts asking questions at an inconvenient time explain to them that you would like to talk to them about it later and invite them to remind you, so they know you really are interested.
    • Repetition – remember that children tend to repeat themselves when they are feeling uncertain or worried. They may need to ask the same question a number of times until they are feeling more reassured.
    • Truthful – be as truthful as possible. It can be tempting, when children ask a direct or tricky question, to avoid it by bending the truth. This can be unhelpful when they are talking to others about what happened. It is often more helpful to be as honest as possible.
    • Age appropriate – tailor the conversation to their age. All children have different temperaments and sensitivities. Their ability to understand the world, take in and react to bad news will depend on their age. If you have more than one child, you might want to talk about the news with them individually and tailor what you say to their needs and level.

    At the end of each day talk about the things in the day that you have been grateful for, it will very quickly become a habit and help children to find the positive, no matter how small, in even the worst of days.

    Organisations that can help


    Useful links:

    Want to learn more? Access our wellbeing hub here.

  • Police Mutual’s IFA and mortgage advice service businesses transfer to Tenet

    Police Mutual’s IFA and mortgage advice service businesses transfer to Tenet

    This article was published on Fri 18 Dec 2020. At the time of publishing, this article was true and accurate, however, over time this may have changed. Some links may no longer work. If you have any concerns about this please contact us

    We are pleased to announce that we have today completed the transfer of Police Mutual’s IFA and mortgage advice services to Tenet – one of the UK’s largest financial adviser companies.

    Our IFA service has become part of Tenet & You, and our mortgage advice business has become part of Tenet Mortgage Solutions Ltd, both financial advice businesses within Tenet.

    The transfer was subject to consultation, and in respect of our IFA business, required clients representing at least 80% of the IFA business’ annual renewal income to sign new Client Agreements with Tenet. We are delighted to confirm that this threshold has been exceeded.

    Why is the transfer positive news?

    As part of Police Mutual’s transfer into Royal London Mutual Insurance Society Limited, there was a strategic review of the services provided by Police Mutual, including the Independent Financial Advice (IFA) and mortgage advice services.

    We believe that the advice, service and support provided by our IFA and mortgage advice teams is important and highly valued by customers. To ensure the on-going provision of the IFA and mortgage advice services, while also aligning to Royal London’s business model, we have transferred these services to Tenet.

    Our IFA and mortgage businesses’ colleagues have all transferred to Tenet under TUPE (Transfer of Undertakings (Protection of Employment) Regulations).

    What does this mean for IFA and mortgage advice service customers?

    • IFA customers who agreed to transfer will continue to be provided with the trusted, specialist advice they expect. Their adviser will remain the same now the deal has completed. Obviously, going forward, as with any business, as Tenet develops the business, the structure of how it provides services to customers may evolve
    • Tenet & You also has access to investment models and systems which may result in reduced investment portfolio and platform charges
    • For mortgages customers, now the deal has completed their adviser will remain the same – continuing to provide expert, tailored award-winning advice via the fee-free Mortgage Advice Service

    What does this mean for all other Police Mutual customers?

    • We are able to refer any Police Mutual customers to Tenet if they want IFA or mortgage advice in the future
    • We are now promoting Tenet’s propositions to our customers

    Why Tenet?

    Tenet has won multiple awards for the services it provides. Like ourselves, it believes in establishing and maintaining long term relationships to help customers throughout their financial journey. Tenet is owned by corporate shareholders Aegon UK Distribution Holdings Ltd, Aviva Life and Pensions and Aberdeen Standard Life PLC.

    We believe that Tenet is an excellent fit as its focus is on providing great service allied to value for money. It also shares similar, complementary values to Police Mutual, being focused on improving the lives of its customers, who are at the heart of all that it does.

    Want to learn more? Access our wellbeing hub here.

  • Here for you during these difficult times… (updated)

    Here for you during these difficult times… (updated)

    This article was published on Thu 17 Dec 2020. At the time of publishing, this article was true and accurate, however, over time this may have changed. Some links may no longer work. If you have any concerns about this please contact us

    During these unprecedented times, we understand you might be worried about how to contact us and keep in touch about your policies and plans.

    The majority of our colleagues are now working remotely. Because of this, we would ask that there are certain things you can do to help us provide you with the best service;

    • If you can, please switch from sending correspondence by post to emailing us. You can email us at administrationservices@pmas.co.uk for savings and investments or info@pmas.co.uk for insurance.
    • If you need to make payments, please do not send these in the form of a cheque. The easiest way to do this is over the phone by debit or credit card, or alternatively via bank transfer.
    • We will be sending our insurance renewal documentation by email rather than post. If we don’t have an email address we will contact you by telephone to obtain one. If you haven’t heard from us 21 days before your renewal date, please call us.
    • As we will be using email more frequently please remember to check your spam or junk folders more often, especially if you are expecting to receive renewal documents or other correspondence from us.

    Please contact us by telephone if you would like to talk to a member of our team about any of the points above. We will continue to do everything we can to support you and please keep checking our website for updates.

    Additionally, if you are experiencing difficulty making payments, we may have options available to help you. Please contact us on 01543 441630 or send us a message, if you’ve signed up to My Account. Alternatively, you can email us at administrationservices@pmas.co.uk for savings and investments or info@pmas.co.uk for insurance.

    Thank you from the team at Police Mutual.

  • Remembrance Day 2020

    Remembrance Day 2020

    This article was published on Thu 05 Nov 2020. At the time of publishing, this article was true and accurate, however, over time this may have changed. Some links may no longer work. If you have any concerns about this please contact us

    Police Mutual will be standing with the rest of the UK to mark Remembrance Day and to show our thanks to those who risked, and continue to risk their lives for us.

    Annual Remembrance Sunday services, parades and events may be cancelled due to the coronavirus pandemic disappointing many people, but the key part of Remembrance is taking a moment to recognise those who have given their lives protecting this country.

    History of the Royal Legion:

    Formed on 15 May 1921, the British Legion has been supporting Service men and women, ex-serving personnel and their families. They bring together four national organisations of ex-Servicemen that had established themselves after the First World War:

    • The National Association of Discharged Sailors and Soldiers
    • The British National Federation of Discharged and Demobilized Sailors and Soldiers
    • The Comrades of The Great War
    • The Officers Association

    Remembrance honours those who serve to defend our democratic freedoms and way of life. We unite across faiths, cultures and backgrounds to remember the service and sacrifice of the Armed Forces community from Britain and the Commonwealth.

    In 2020, we pay tribute to all the men and women who served and sacrificed their lives and to those continuing to fight today, to defend our nation. We remember the cooperation of the Commonwealth and Allied nations who stood shoulder to shoulder, to secure our freedom and to bring communities together today, to protect us all.

    History of the poppy:

    Lieutenant Colonel John McCrae, who fought in WW1, shortly after losing a friend in Ypres 1915, wrote his now famous poem after being moved from seeing poppies growing through the battle-scarred fields.

    In Flanders’ Fields – John McCrae:

    In Flanders’ fields the poppies blow
    Between the crosses, row on row,
    That mark our place: and in the sky
    The larks, still bravely singing, fly
    Scarce heard amid the guns below.

    We are the dead. Short days ago
    We lived, felt dawn, saw sunset glow,
    Loved and were loved, and now we lie
    In Flanders’ fields.

    Take up our quarrel with the foe;
    To you from failing hands we throw
    The torch; be yours to hold it high.
    If ye break faith with us who die
    We shall not sleep, though poppies grow
    In Flanders fields.

    The poem inspired an American academic named Moina Michael to adopt the poppy in memory of those who had fallen in the war. She campaigned to get it adopted as an official symbol of Remembrance. The red poppy symbolises both Remembrance and also hope for a peaceful future – which we continue to do.