With over 1,250 recovery specialists in the UK on hand 24 hours a day, 365 days a year, you can be sure that we'll be there when you need us.
Other things you should know
You can call us on 0345 758 5878 and a member of our dedicated NARPO team will be able to assist you. Calls from landline phones are free, however mobile providers may charge.
Yes, cover is provided throughout the UK (including Northern Ireland and the Channel Islands). The Republic of Ireland is covered if European cover is taken out. We also work with a partner who provides the service across Europe for our European Cover option.
The policyholder is responsible for the cost of any parts or petrol etc. which should be paid to the repairer.
- If you breakdown in the UK, call us on the 24 hour Rescue Control centre on 0800 731 4590 or 01277 235 790.
- If you breakdown in Europe, call our English speaking emergency services number 00 44 (0) 1277 235 790. We'll make sure you're ok and help you get back on the road as soon as possible.
- If you've had an accident, please ring your insurance company first.
Our breakdown cover is provided by ERS (Syndicate 218 at Lloyd's) which is managed by ERS Syndicate Management Limitied.
No, we will contact you nearer the time to advise you that the renewal is due.
Please tell us as soon as possible either in writing, by phone or fax about any change of car including details of the registration number, registration date, make and model.
Phone: 0345 758 5878 (Monday - Friday 9am - 5pm)
Fax: 0151 236 1908
Within 14 days of taking out the policy or receiving your insurance documents you may cancel the cover by calling or writing to us. We will return any premium paid by you, less the costs of any claims made on the policy. After this 14 day period you can cancel your insurance, however there will be no refund of premium.
You can pay for your breakdown cover by either debit or credit card.
Providing they are driving with your permission your car is covered whoever is driving it. The insurance only applies to the car named in the schedule.
Cover is available in the following countries:
Austria, Andorra, Belgium, Czech Republic, Denmark, France, Germany, Greece, Republic of Ireland, Italy, Liechtenstein, Luxembourg, Monaco, Netherlands, Portugal, Slovak Republic, Spain, Sweden, Norway and Switzerland.
The insurance cover will be valid from midnight on the day that the application is purchased.
If your car can't be fixed on the spot we will arrange and pay the reasonable cost of taking the car, you and up to five passengers to any one place you choose.
If you breakdown more than 25 miles from your home and it can't be repaired at the roadside or at a garage during the same day, and is not recovered to your home or destination, we will refund the cost of onwards travel arrangements or necessary emergency overnight accommodation.
Yes. If your car is towing a trailer or caravan, that's covered too as long as it's attached to the car by a standard 50 millimetre (2 inch) towing coupling. Caravans are restricted to a maximum length of 7 metres, height 3 metres and width 2.25 metres. Trailers are restricted to a length of 2.25 metres.
We're ready to help - although you should always carry a spare tyre. If you're towing a caravan or trailer, remember to carry a spare tyre for that as well.
You are covered if you run out of fuel. However, we do not cover circumstances where the lack of fuel is due to fuel company disputes.
So that your friends, relatives or colleagues don't worry when you haven't arrived, we'll try to contact them to let them know your situation.
We aim to be with you within on average 41 minutes from when you report your car breakdown which means you won't have to wait too long for us to reach you.
Any members of NARPO can apply for breakdown cover.
And your family is welcome too. Partners and your wider family including parents, siblings, children, grandchildren and in-laws are all eligible for cover.
Available to UK residents excluding Jersery and Guernsey.
We offer simple and straightforward pricing options.
Cars less than 10 years old* - £46.48
Cars more than 10 years old* - Additional £10.33
European cover for cars up to 15 years old* - Additional £15.49
*available to UK residents excluding Jersey and Guernsey
NARPO Rescue Important Information
NARPO Rescue Benefits
- Fast roadside assistance - we'll do all we can to repair your car at the side of the road.
- Emergency accommodation or alternative travel.
- Free cover for caravans and trailers when used for private use.
- Recovery to a destination of your choice if we can't get you on your way.
- Messaging service to let your family and loved ones know you're ok.
- Free UK based helpline for emergencies.
- Emergency assistance provided if you breakdown at home.
- European cover includes repatriation of your vehicle.
Terms and conditions apply
This could suit you if you want:
- A service designed specifically for NARPO members.
- Hassle-free travelling by car across UK and Mainland Europe.^
- To use your caravan or trailer without paying any extra.
- A first class breakdown cover with straightforward pricing and free UK based helpline.
^Subject to terms and conditions.
For further details of which products we offer through each Police Mutual Group company, please see the Legal page. Our breakdown cover is provided by ERS (Syndicate 218 at Lloyd's).