Frequently asked questions
If you have a question that is not answered below, or would just
like to know more about the Mortgage Protection plan, give us a
call on 0845 88 22 999.
How does it work?
It's a plan you pay into each month for a set number of years
and if you die whilst you are covered, we'll pay out a lump
sum to help repay your repayment mortgage.
The amount that is paid out, if and when you die,
gradually reduces in line with your remaining
mortgage. This is different to our Life Cover plan
where the payout, if and when you die, remains fixed for the
term.
You can get a personalised online quote which will show you how
much your monthly payment will be to cover your mortgage.
> Get an online
quote
Who is it for?
It's for anyone with a repayment mortgage who wants to help make
sure their family is not left with an unnecessary
mortgage debt should the unthinkable happen to
them or their partner (where joint lives are insured).
It provides real peace of mind knowing your loved ones will not be
burdened with an outstanding debt should the worst happen to
you.
Will I get anything back at the end?
The plan only pays out if the insured person dies. There is
no payout at the end of the term or if you decide
to stop the plan early.
Is critical illness cover included?
This plan doesn't include critical illness
cover. It's designed to pay out only if the life/lives covered in
the plan dies during the term.
Where does the payout go if I die?
The payout is made to your estate when you die.
However you can nominate someone to receive the first £5,000 of
any payout. This is paid out quickly without the need for your
estate to be settled first.
You can download and complete a nomination form at
any time.
Can I stop the policy at anytime?
You can stop the policy and payments at
anytime. But if you do this, you'll no longer be covered.
You can't stop and start payments with this plan as it has a fixed
term period of cover.
Can I amend the policy during the term?
We can amend the policy if you need to as long
as there is at least five years left on the term.
For example, you may need to increase the level of cover or
include cover for another person such as your partner.
We may need to ask you for additional information and revise your
monthly payments if you wish to amend your policy.
Who can be covered in the policy?
You can choose to insure your own life, your partner's life or
set up a joint life policy together so you are both covered should
the worst happen.
If you set up a joint policy, the plan will end if and when the
first person dies. The plan does not continue as a single
policy.
How much does it cost?
It depends on a number of things such as your age, your
lifestyle and who will be covered under the plan. For example,
discounts apply for non-smokers.
You can get a personalised online quote which
will show you how much your monthly payment will be.
> Get an online
quote
Can I pay from my salary or pension?
Most current and retired members of the Police Service can pay
for their Mortgage Protection plan direct from their salary
or pension. Our payments page will show you
whether you can pay from your salary or pension.
For those who cannot pay from their salary, we take payments by
Direct Debit.
How much life cover will I need?
You'll need to make sure the term and amount of cover
are sufficient to help pay off your mortgage. For example,
if you have a 25 year mortgage for £150,000 you'll need 25 years'
cover for £150,000.
The amount paid will normally be enough to pay off the mortgage in
full as long as the interest rate charged by your lender for your
mortgage has not exceeded 9%.
If this interest rate does exceed 9%, your mortgage may still be
covered but you'll need to check the schedule provided with your
Mortgage Protection plan to check whether you have adequate cover
for your outstanding mortgage amount.
What happens if I leave the Police?
Your Mortgage Protection plan will continue as
normal but you'll have to change your payments to Direct
Debit if you're paying from your salary or pension.
You'll still be a member of Police Mutual so you could take out
further plans if you want to.
How long will it take to apply?
The application process is simple and takes no more than a
couple of minutes when you apply online. You'll
need your payroll or Direct Debit details ready to
hand when you apply.
Additional checks
To comply with money laundering regulations, we sometimes have
to carry out an online identity check with a reference agency when
you apply.
The agency will add a note to your credit record to show that an
identity check has been made. We won't share this information with
anyone else and it won't affect your credit rating.
Who can open a Mortgage Protection Plan?
Any current or retired member of the Police
Service, who is aged between 16 - 78, can open a Mortgage
Protection plan.
And their family is welcome too. Partners and
your wider family including parents, brothers and sisters, children
and grandchildren can all benefit by opening a Mortgage Protection
plan and becoming members of Police Mutual.