Car Insurance

 
FAQs
 

Car Insurance

 

  • Interest free monthly payment option.*
  • Lifetime no claims discount.*
  • Lifetime guarantee on repairs.*
  • 24 hour UK based claims line.
  • Emergency overnight hotel accommodation.*
  • Optional breakdown and legal protection cover.
  • Courtesy car while your vehicle is at an insurer-recommended repairer.
  • Accident recovery service as standard.

 

Not got time to get a quote?

You can request a call back or leave your details with us and we'll get back to you.

> Request a call back

> Leave your renewal details

 

Police Mutual car insurance is arranged by Roland Smith Limited through Royal & Sun Alliance Insurance plc (RSA) and is available for those normally resident in the UK (excluding Northern Ireland and UK offshore islands). If you are not eligible for the RSA product we also offer access to a panel of insurers. Breakdown cover provided by Equity Red Star Services Ltd and legal expenses provided by First Assist and underwritten by Great Lakes Reinsurance (UK) Ltd. *Subject to Terms and Conditions.

Frequently asked questions

If you have a question that is not answered below, or would just like to know more about our Car Insurance, give us a call on 0800 032 2610.

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Can I pay monthly?

You can pay your premiums monthly by Direct Debit if you want to. And unlike many other insurers, we won't charge you extra on top of your normal yearly premium.

(subject to terms and conditions)

How do I make a claim?

If you need to make a claim, call our UK based claim line which is open 24 hours a day 365 days a year.

 

For a normal claim call us on 0800 096 3434


For a windscreen claim call us on 0800 096 3456

 


How do I change my policy?

If you need to make a change such as a change of car or requiring a new level of cover, just call our UK based help line and we'll be happy to help.

If there is a change in your premium we'll let you know.

 

Call us on 0800 032 2610 (Mon - Fri 8.30am - 6.00pm and Sat 9am - 1.00pm)

 

How do I cancel my policy?

If you need to cancel your policy, just call our UK based help line and we'll be happy to help.

 

Call us on 0800 032 2610 (Mon - Fri 8.30am - 6.00pm and Sat 9am - 1.00pm)

 

Do I get a courtesy car?

You get a courtesy car as standard while your vehicle is at an insurer-recommended repairer. So you don't have to worry about organising one yourself.